1. Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in tests, or contact us for support.
Personal Information
- Name and email address
- Profile information and preferences
- Payment and billing information
- Communications with us
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: To provide our services and fulfill our contractual obligations
- Legitimate Interest: To improve our services and communicate with you
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws and regulations
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
4. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect and use personal information about you. Our Cookie Policy provides detailed information about our use of cookies.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
7. Third-Party Services
We may use third-party services that collect, monitor and analyze data:
- Google Analytics for website analytics
- Stripe for payment processing
- Supabase for data storage and authentication
- Email service providers for communications
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@testhive.com.